Refund Policy for Digital Products at AffiliateMoneyMoms.com
Effective Date: 26-06-2024
At AffiliateMoneyMoms.com, we strive to provide high-quality digital products that deliver value to our customers. However, we understand that sometimes things may not meet your expectations. This Refund Policy outlines the terms and conditions for refunds on our digital products.
1. Digital Products Covered
This Refund Policy applies to all digital products sold on AffiliateMoneyMoms.com, including but not limited to:
- eBooks
- Online courses
- Downloadable guides and templates
- Membership subscriptions
2. Eligibility for Refunds
Due to the nature of digital products, we offer refunds under the following conditions:
- Technical Issues: If you experience technical problems that prevent you from accessing or using the digital product and we are unable to resolve the issue.
- Non-Delivery of Product: If you do not receive the digital product after purchase due to delivery issues (e.g., email issues, server problems) and you notify us within 7 days of purchase.
- Description Mismatch: If the digital product significantly differs from its description on our website.
3. Refund Request Process
To request a refund, please follow these steps:
- Contact Us: Send an email to info@affiliatemoneymoms.com with the subject line “Refund Request.” Include your order number, date of purchase, and the reason for the refund request.
- Provide Details: Clearly describe the issue you encountered and provide any supporting documentation (e.g., screenshots, error messages).
- Submit Within Timeframe: Ensure that your refund request is submitted within 30 days of the purchase date.
4. Processing Refunds
Once we receive your refund request:
- Review: We will review your request and may contact you for additional information or clarification.
- Decision: We will notify you of our decision within 7 business days. If your request is approved, we will process the refund.
- Refund Method: Refunds will be issued to the original payment method used at the time of purchase.
5. Non-Refundable Circumstances
Refunds will not be granted in the following situations:
- Change of Mind: If you simply change your mind after purchasing the digital product.
- Usage Limit: If you have accessed or downloaded a significant portion of the digital product.
- Violation of Terms: If you violate our terms of service or use the digital product for unauthorized purposes.
6. Contact Information
If you have any questions or concerns about this Refund Policy, please contact us at:
Email: info@affiliatemoneymoms.com
Mailing Address: info@affiliatemoneymoms.com
7. Changes to This Refund Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.